Infotec 2017

In a competitive technology landscape, it can be tempting to lead through a traditional authoritarian approach. But maybe there is another way to lead your firm, motivate your staff and transform the way you deliver technology. Service leadership is a mentality that always puts the needs of other first. By creating a culture where all employees focus on how best they can serve their clients, co-workers and community, a natural competitive advantage can result. If top leadership can clearly demonstrate that they are committed to putting others first, that culture will take hold across the organization and better results will follow.

This session is geared toward technology leadership at all levels of the organization, including emerging and aspiring leaders. The session will provide background and research on service leadership. It will provide case examples of how service leadership can make a positive impact and will include recommendations for starting down the path toward service leadership in your organization. The presentation is interactive and will engage audience members in dialogue.