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Tuesday, March 28 • 11:00am - 11:45am
Embracing Service Leadership to Transform Technology Delivery

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In a competitive technology landscape, it can be tempting to lead through a traditional authoritarian approach. But maybe there is another way to lead your firm, motivate your staff and transform the way you deliver technology. Service leadership is a mentality that always puts the needs of other first. By creating a culture where all employees focus on how best they can serve their clients, co-workers and community, a natural competitive advantage can result. If top leadership can clearly demonstrate that they are committed to putting others first, that culture will take hold across the organization and better results will follow.

This session is geared toward technology leadership at all levels of the organization, including emerging and aspiring leaders. The session will provide background and research on service leadership. It will provide case examples of how service leadership can make a positive impact and will include recommendations for starting down the path toward service leadership in your organization. The presentation is interactive and will engage audience members in dialogue.

avatar for Derek Kruse

Derek Kruse

Derek Kruse is the Chief Information Officer at the Douglas Omaha Technology Commission (DOTComm) where he has transformed that organization through service leadership over the past four years. He has presented at numerous conferences, has guest lectured at local universities and... Read More →

Tuesday March 28, 2017 11:00am - 11:45am PDT
Windsor 7-8